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Cookie Policy

Effective October 3, 2026·Last updated October 3, 2026·4 min read
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At a glance

The short version

  • We use a small number of functional technologies to remember display choices and keep customer accounts signed in.
  • The marketing website does not use advertising, cross-site tracking or analytics cookies.
  • The shared ds_state cookie contains display preferences and a signed-in hint, but no identifying data.
  • Calendly may set functional cookies only after you open the demo calendar.
  • You can remove or block cookies through your browser, although some account and preference features may stop working.

This summary is provided for convenience. The full policy below governs.

On this page

  1. 01What cookies are
  2. 02Technologies we use
  3. 03No advertising or analytics cookies
  4. 04Booking calendar
  5. 05How to control cookies
  6. 06Changes to this policy
  7. 07Contact
01

What cookies are

Cookies are small text files that a website stores in your browser. They can remember a preference, keep an account session active or help a service work consistently between page loads.

Browsers also provide local storage and session storage. These work in a similar way but remain inside the browser rather than being sent with each web request. This policy covers all three technologies so you can understand what the site keeps on your device.

02

Technologies we use

DialSeat uses only the functional technologies listed below. Their purpose is to provide features you request or remember choices you make.

NameSet byPurposeTypeDuration
ds_stateapp.dialseat.ai on .dialseat.aiRemembers signed-in status and theme or accent choices to personalise the website display. It contains no identifying data.Functional30 days
Theme preference (localStorage, if used)dialseat.aiRemembers whether you selected light or dark mode and the most recently applied accent.FunctionalUntil cleared
Assistant conversation (sessionStorage)dialseat.aiKeeps the website assistant conversation available during your current visit.FunctionalCleared when the tab closes
Calendly cookiesCalendlySupport the booking calendar and are set only when you open it.FunctionalAccording to the provider's policy
Authentication cookies or storageapp.dialseat.aiStrictly necessary to keep restaurant customers signed in and protect account sessions.Strictly necessaryAccording to session and security settings
03

No advertising or analytics cookies

DialSeat does not use advertising cookies, cross-site tracking cookies or analytics cookies on this website. We do not use cookies to build advertising profiles or follow you across unrelated sites.

If we introduce analytics or another non-essential category in the future, we will update this policy before doing so and provide any consent controls required by applicable law.

04

Booking calendar

The Calendly calendar is not loaded with the initial page. It loads only after you choose to open the booking calendar. At that point, Calendly may place cookies or use browser storage under its own policy to operate the calendar, prevent abuse and remember your booking progress.

05

How to control cookies

Most browsers let you view, remove and block cookies and site data through privacy or security settings. You can usually block all cookies, block third-party cookies, clear stored data for a particular site or configure the browser to remove data when it closes.

  • Blocking the ds_state cookie means the marketing site may not remember the display preferences set in the application.
  • Clearing local storage removes saved theme and accent choices.
  • Blocking authentication storage on app.dialseat.ai may prevent customer sign-in or end an active session.
  • Blocking Calendly storage may prevent the booking calendar from working; you can instead request contact through the website form.

Your browser's help pages explain the controls available for your device. Browser settings do not remove information already submitted through a form or customer account.

06

Changes to this policy

We may update this policy when our use of cookies or browser storage changes. We will post the revised policy on this page and update the date shown at the top.

07

Contact

Questions about this policy can be sent to privacy@dialseat.ai.

Contact

Questions about this policy?

privacy@dialseat.ai
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